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MELVILLE, NY, August 9, 2021 – Canon U.S.A., Inc., a frontrunner in digital imaging options, is taking the chance to highlight its dedication to anti-counterfeit client training and security consciousness. Canon has a longstanding dedication to struggle towards the proliferation of counterfeit Canon merchandise by serving to to guard clients from receiving non-Canon merchandise which can be hazardous and may trigger harm to their gear. As a part of this effort, Canon has up to date its anti-counterfeit client training microsite, offering expanded details about generally counterfeited Canon merchandise, in addition to informing customers concerning the battery recognition expertise that’s constructed into sure Canon cameras and camcorders. The web site may be discovered at usa.canon.com/aboutcounterfeits.
With the surge of on-line procuring, the supply of counterfeits for a lot of manufacturers has persevered and grown, leaving customers unaware about counterfeits and unable to make knowledgeable buying selections. The Canon anti-counterfeit client training microsite consists of up to date recommendations on the way to spot counterfeits that unlawfully bear the Canon emblem in addition to a dialogue concerning the distinction between grey market and counterfeit items for customers who could not know the way to distinguish between them. The microsite additionally presents customers helpful hyperlinks to anti-counterfeit product advisories and sources, in addition to a hyperlink to some beneficial info that Canon offers to its customers regarding one other type of fakery being provided to the general public– some service and help corporations passing themselves off as licensed Canon restore amenities.
Canon promotes security by partnering with its customers and sharing technical experience. On the microsite, U.S. customers are inspired to make use of Canon U.S.A’s most necessary security training device – its anti-counterfeit hotline at 1-855-46-CANON – that permits Canon customers to report suspicious Canon items in order that they are often authenticated by Canon earlier than use.
“At Canon, now we have invested deeply to make sure our technical employees is totally educated and nicely geared up with the information and instruments required to correctly determine non-genuine merchandise. The precise mixture of our formal processes, entry to proprietary manufacturing attributes, coaching, and instruments accessible completely to our Canon service employees, permits us to discern even essentially the most intricate variations between real and non-genuine objects,” says Jason Fligman, Senior Director & Normal Supervisor of Buyer Help Operations for the Imaging Applied sciences and Communications Group at Canon U.S.A., Inc. “We’re very conscious of the standard and questions of safety which can be widespread amongst counterfeit Canon merchandise, and dedicated to helping our valued clients in making certain the authenticity of Canon-branded objects.”
Canon encourages customers who search to purchase real Canon merchandise to buy them by licensed sellers through the use of a vendor locator hyperlink on Canon’s web site or by a brand-based on-line retailer, reminiscent of Canon Direct. Canon additionally pursues counterfeiters within the U.S. and world wide to guard its clients from doubtlessly unsafe merchandise that unlawfully use the Canon identify, in addition to to guard the worth, trusted repute, and loyalty that the Canon model has acquired over many years in producing high-quality, protected and dependable merchandise.